Tanzania Finance

Oct 17 2017

What is an Integrated Management System, Integrated Standards, integrated customer management.#Integrated #customer #management


What Is An Integrated Management System

An Integrated Management System (IMS) integrates all of an organization s systems and processes in to one complete framework, enabling an organization to work as a single unit with unified objectives.

Organizations often focus on management systems individually, often in silos and sometimes even in conflict. A quality team is concerned with the QMS, often an EHS manager handles both Environmental and Health and Safety issues, etc.

Integrated customer management

Integrated Management Systems:

Integrated customer management

QMS Quality Management System

A quality management system (QMS) is a set of policies, processes and procedures required for planning and execution (production/development/service) in the core business area of an organization. (i.e. areas that can impact the organization s ability to meet customer requirements.) ISO 9001:2008 is an example of a Quality Management System.

EMS Environmental Management System

An Environmental Management System (EMS) determines and continuously improves an organizations environmental position and performance.

SMS Safety Management System

An OHSMS determines and continually improves an organizations Health and Safety position and performance. It follows an outline and is managed like any other facet of a business, such as with marketing or engineering functions.

EnMS Energy Management System

An EnMS determines and continually improves and organizations energy usage and impact.

FSMS Food Safety Management System

A Food Safety Management System confirms that corporations in the food industy follow certain procedures and guidelines to ensure their products for customer safety.

ISMS Information Security Management System

An Information Security Management System determines how your organization should organize and manage its information security.

  • ISO 27000 Internet Security Management System

Is it right for you?

Ideally you would have an Integrated Management System that addresses all of your objectives at once, like an executive committee meeting. However, it can be difficult to meet the needs of the various management systems operating within a single business.

An Integrated Managemen System is relevant to any organization, regardless of their market. Integrating several management systems into a unified system (who share documentation, policies, procedures and processes) makes sense.

An ideal candidate will have been using one or more management systems and are contemplating the introduction of other systems into the mix.

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