Home Avaya Aura Communications Manager (ACM) Recording- ACM Call Center Recording Systems
Avaya Call Recording with Digital and IP Telephones
Contact center and governmental organization call recording and quality monitoring systems that work with your existing Avaya VoIP or Digital (TDM) infrastructure
Voxida call recording and monitoring solutions fully support both your current and future telecom environments. Voxida is engineered to work with enterprise Avaya PBX models and media gateways. The solutions capture all associated details along with the call audio, which allows you to find, report on, and analyze your communications quickly and easily.
Search your records by agent, group, extension, ANI, DNIS, date, time, duration, comment, flag or other customizable fields, and Voxida will immediately return every calls recording that fits your search criteria. Additionally, Voxida allows you to live-monitor calls over your private network while they are being recorded, with the utmost security.
Supported Avaya PBX models include
Avaya Definity/G3 PBX models:
- Definity 2-wire/G3
- Definity 4-wire
Avaya Aura Communications Manager (ACM) models:
- S8300 2-wire
- S8700 Media Server
Avaya IP Office
Voxida also records Avaya’s newly acquired Nortel PBX line, including the Communication Servers, the Meridian releases and more. Read more about the supported Avaya Blue/Nortel PBX models here.